Cancellation policy

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it. To cancel or pause a subscription  order, you must do this at least 1 day prior to the next order. This. must be actioned yourself through your portal. Your order confirmation emails have links to your order. You can manage your subscription from there.

Discount codes can not be used on any ongoing subscription plans. 

Any special discount codes which state they can be used for subscriptions, will only be applied to the first order.  Any recurring orders after the first order will not have the additional discount code promotion. 

See our returns policy for more details on returns and refunds.